Showing posts with label recognition. Show all posts
Showing posts with label recognition. Show all posts

Thursday, August 27, 2015

The Winners Are…

As you know, with our redesigned Employee Recognition Program we have introduced the Employee of the Quarter/Year component. This program recognizes five (5) employees each quarter who go above and beyond in exemplifying our Core Values and Service Excellence Standards.

Our Q2 honorees for 2015 – and our Employees of the Quarter – are:
  • Adrienne RobertielloAutism Educator, Autism Program, Fanwood
  • Beth Anne DoboshDirector of Corporate Foundation Relations, Foundation Department, New Brunswick
  • Cynthia GreenPhysician Relations Representative, Business Development Department, New Brunswick
  • Haig MinassianSystems Analyst, Strategic Improvement Department, New Brunswick
  • Melissa SmithClinical Lead – ST, Administration, New Brunswick


Here’s a little peak into what their nominator had to say about them:

Adrienne Robertiello

“[Adrienne] is a visionary who routinely looks for and creates opportunities for CSH to shine and to broaden our reach. For example, not only has Adrienne created resources to improve safety for people affected by ASD, she has also instructed countless emergency providers how to recognize people with special needs and how to more effectively communicate and anticipate in order to prevent emergency situations and/or to better handle situations as they arise…She tirelessly works to make improvements to the Hub and to add practical information that is accessible and also promotes the expertise of CSH…Adrienne is always willing to help others with various projects, including using her graphic arts
background to create professional posters and flyers, problem solve situations involving patient/family needs, and hook up families and staff with community resources.”

Beth Anne Dobosh

“Having grown up with an aunt who had Down syndrome, Beth Anne had a special place in her heart for people with disabilities and she knew she wanted to make a real impact for an organization that helped children with special needs. Lucky us, because during her 7 years here at Children’s Specialized, Beth Anne has developed into a dynamic, multi-skilled leader under the guidance and direction of Phil Salerno, among others. Beth Anne has too many accomplishments to list; millions of dollars raised; numerous corporate partnerships that have blossomed into signature relationships with multi-tiered levels of support from monetary, grants to thousands of volunteer and corporate service hours. Beth Anne has been a part of our Community Engagement Pillar since its inception and has helped lead many successful changes and initiatives to increase our community engagement events. What’s important to understand about Beth Anne’s work is that she has to inspire and motivate others to give, to volunteer, to grant funding and to commit to helping our cause – to be successful with any of those tasks it takes an incredible amount of passion and skill.”

Cynthia Green

“Cindy always goes above and beyond to provide VIP concierge service to every family. For example, not only does she arrange car service if needed, she gets them local gym membership, purchased a bathing suit for a child who did not have one so the patient could participate in aquatics, and found a poster of a patient's favorite hockey team for a patient who lived in California and was extremely homesick. She shows this same compassion, sincerity, commitment, and anticipation of unstated needs with co-workers. For example, she has befriended the troubled young son of one of the staff in New Brunswick, providing a listening ear when he visits, making sure that he has a snack and help with games to keep him busy while his parent prepares for home. She travels throughout the NJ-PA-NY-CT area to tirelessly promote CSH programs…Her eyes and ears are always open for patients, families and staff interests and needs…Many of the families who contact Cindy are extremely anxious about the health of their children. Cindy acknowledges their concerns and follows through 100% of the time…Cindy has been singled out by many inpatient and outpatient families for going above and beyond.”

Haig Minassian

“Haig worked throughout the past year to prepare for the roll out of both the Tablet Registration and the Patient Portal and has been the point person for both projects. Both of these projects are responses to the expressed need of patients and families and seek to improve the experience of those we serve while also increasingly efficiency and keeping our organization at the forefront of the marketplace. Haig has been working incredibly long hours throughout the state to make sure that the tablet roll-out is successful, and he balances a great deal while also training staff, anticipating concerns, and problem solving on the go. He keeps the strategic aspects of the project in mind in the face of daily minutia that also needs to be addressed…I've been particularly impressed at how I have seen him grow in recent months as he interacts with a wide spectrum of people in many roles with a wide spectrum of personalities and life experiences. He has been very encouraging to staff who are learning something new.”

Melissa Smith

“As a clinical lead [Melissa] has the opportunity to influence so many by sharing her clinical expertise using evidence based practice and the most current literature both in one on one mentoring and in workshop settings. She continues to support the inpatient teams with leadership and provision of highly skilled Speech services in a family centered environment. She is truly impacting inpatient and outpatient services by being compassionate and caring mentor to make a positive lasting difference for many staff and patients... Melissa has truly taken on her new role with a passion, she understands the importance of being committed to developing and growing her own leadership skills so that she can have a greater influence on improving our clinical lead team and in turn the organization.

Congratulations to each of you and thank you to the team members who took the time to recognize all who were nominated!

Each of these individuals will be rewarded with a $50 gift card and an item of their choice from our Give a WOW! gift shop, as well as considered for Employee of the Year.

Please join me in congratulating each of our honorees for their dedication to Children’s Specialized Hospital both in the comments below and on Give a WOW!

If you have a colleague that you feel should be rewarded for going above and beyond both at Children’s Specialized and in their community, please submit an Employee of the Quarter nomination in Give a WOW! Questions on how to do this? Please contact Megan Muller at x7135 or memuller@childrens-specialized.org.

Thursday, November 13, 2014

A heartbreaking poem to personalize Ebola

60 Minutes recently interviewed the care team who treated Mr. Thomas Eric Duncan, the first patient in the United States to be diagnosed with Ebola; he died from the virus in Texas. The poem below was written by one of the nurses who cared for him.

When there is so much swirling about this virus, I thought that this was a great first-person account of what it was like to care for this man. It is another reminder of the special tasks we are asked to do as healthcare professionals, most of them that can never be understood by the media or those who haven’t been given this responsibility or gift. 

Let me know if after reading this, it altered your opinion of Texas Health Presbyterian Hospital or the people who cared for him.

A message to you
Inspired by the Texas Health Resources* Family

You came to us sick, frightened, confused
What happened next became international news.
We saw you so ill, with everything to lose
Our goal was to help you because that’s what we do.
Alone in a dark ICU room
We fought for your life, our team and you.
We cared for you kindly
No matter our fear
You thanked us each time that we came near.
As each day pressed on, you fought so hard
To beat the virus that dealt every card.
No matter how sick or contagious you were
We held your hand, wiped your tears, and continued our care.
Your family was close, but only in spirit
They couldn't come in; we just couldn't risk it.
Then the day came we saw you in there
We wiped tears from your eyes, knowing the end was drawing near.
Then it was time, but we never gave up
Until the good lord told us he had taken you up.
Our dear Mr. Duncan, the man that we knew
Though you lost the fight, we never gave up on you.
All of us here; at Presby and beyond
Lift our hats off to you, now that you’re gone.
You touched us in ways that no one will know



*Texas Health Resources is the company that owns Texas Health Presbyterian Hospital.